Frequently Asked Questions


What types of businesses do you support?

I specialise in working with medium and large businesses across a variety of industries. Whether you need an extra pair of hands during busy periods, or ongoing support for your teams, I provide flexible admin and project services that slot seamlessly into your existing workflows.

How is a Virtual Assistant different from hiring an employee?

Hiring a full-time employee means recruitment costs, contracts, onboarding, National Insurance, pension, holiday cover and more. With me, you gain the benefits of an additional team member without those commitments. You only pay for the hours you need, and I can be available quickly without lengthy onboarding.

What kind of tasks can you help with?

I can take on a wide range of tasks, including:

  • Executive and team support (email and diary management, meeting preparation, follow-ups)

  • Project coordination (document management, reporting, stakeholder communication)

  • Finance/admin (invoicing, expenses, data entry)

  • Marketing and communications (blogs, newsletters, social media scheduling, presentations)

  • Overflow support during peak periods or staff absences

How do you integrate with our team?

I work as an extension of your team using your existing systems, processes, and communication tools. I’m flexible and can adapt quickly to how you already operate, minimising disruption and maximising efficiency.

Do you work with companies outside of the UK?

Yes. Although I’m UK-based, I work with clients across different time zones. Most tasks can be managed entirely remotely using online tools, and I adapt to your preferred systems and communication methods. If you’re outside the UK, we’ll agree on overlapping working hours to ensure smooth collaboration. All contracts, invoicing and payments can be handled digitally, making it straightforward for international businesses to work with me.

Do you work with associate VAs?

At present, I personally handle all client work to ensure a consistent standard of service. However, as my business grows, I am exploring the option of working with trusted associate VAs. This would allow me to offer additional capacity for clients with larger or time-sensitive projects. Any associate I work with will be carefully selected, vetted and bound by the same confidentiality and professional standards I uphold, so you can be confident your business remains in safe hands.

What is your availability?

I currently work with clients on both ad-hoc and retainer bases. Retainers guarantee set hours each month, while ad-hoc gives you flexibility to call on me as and when needed. I’ll always be clear about availability before we agree to any new work so you can plan with confidence.

What are your rates?

My ad-hoc rate is £40 per hour. For ongoing support, I offer retainers at a reduced hourly rate:

  • 10 hours/month — £380 (£38/hr)

  • 20 hours/month — £720 (£36/hr)

  • 30 hours/month — £1,050 (£35/hr)

Custom retainers for 40+ hours/month can be arranged on request.

How quickly can you start?

For ad-hoc support, I can often step in within days. Retainer agreements usually start the following month, once scope and hours are agreed.

How do you ensure professionalism and security?

I am approved by the Society of Virtual Assistants, meaning I meet UK industry standards. I am also insured through PolicyBee and operate with strict confidentiality. All client information and systems are handled securely.

Do you work onsite or remotely?

I primarily work remotely, which keeps costs low and allows me to support businesses nationwide. If occasional on-site work is required, this can be discussed.

How do we get started?

Simply book a call with me to discuss your needs. From there, we’ll agree the best package and next steps, and I can be up and running quickly to provide support where you need it most.